Accessibility Statement

Pre-Arrival

For assistance prior to arrival please contact us on 01291 672047.

Usk Town is a 10-minute walk, 5 minutes by car.

Arrival & Car Parking, Bar and Restaurant Facilities

All guests may use the entrance at the front or rear of the hotel to access the bar where any enquires may be dealt with.

The car park is concrete, and is suitable for wheelchairs; the entrance to the restaurant is situated at the rear of the building at ground level with no steps.

The restaurant leads to the bar and toilets via 3 stairs. The bar and toilets may also be accessed via the front door with one small step down and one small step up.

After checking in at the bar, the rooms may be accessed at the rear of the building via a flight of 15 external stairs. Staff will assist everyone wherever possible with access to rooms.

We have a brochure facility, which will give information to most surrounding attractions and places of interest.

To access the main restaurant from the bar there are 2 steps up.

The garden may be accessed from the bar, with just 1 small step down and then one step up to access the seating area outside.